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Monterey Financial

Shaun Lucas, President and CEO of Monterey Financial Services

With 30 years of experience in debt collection solutions, Monterey proves its high regard for regulatory compliance while treating consumers with respect

We saw our role as important to the economy by helping businesses improve and accelerate debt collection while working with consumers with problem-solving solutions … “

– Shaun Lucas, President and CEO of Monterey Financial Services

OCEANSIDE, CA, USA, December 2, 2021 /EINPresswire.com/ – The primary focus of Monterey Financial Services is the collection and performance of the receivables they manage. Yet, they pride themselves on being compassionate professionals who can understand first-hand the financial hardships the businesses they support face, as many consumers do in these tough economic times. Monterey works with them all regarding their credit needs with dignity and respect, which is why they are able to maintain an overall complaint rate of less than 0.01% and an A + rating with the Better Business Bureau. Monterey Financial has spent decades building a reputation as a distinguished leader through its recovery methodologies, with few consumer complaints and enforced compliance with regulatory practices.

“So many businesses and consumers have faced financial turmoil over the past year and a half,” said Shaun Lucas, president and CEO of Monterey Financial Services. “We saw our role as important to the economy by helping businesses improve and accelerate debt collection while working with consumers with problem-solving solutions to get their credit back on track. ”

For consumers, Monterey offers problem-solving solutions to help consumers get their credit back online, offering hardship programs such as deferred payments and longer-term payment plans tailored to individual circumstances. client. Using self-service options allows consumers to make payments, apply for financial assistance, and manage their accounts in an agentless environment. Consumers want to meet their financial obligations, and Monterey is helping them take control and make their payments with a plan. As of March 2020, Monterey has processed over 8,000 individual consumer financial assistance plans Ipass direct lender loans"}” data-sheets-userformat=”{"2":513,"3":{"1":0},"12":0}”>Ipass direct lender loans

Compliance at all levels is of the highest priority for Monterey Ipass direct lender loans"}” data-sheets-userformat=”{"2":513,"3":{"1":0},"12":0}”>Ipass direct lender loans. Knowing about collection practices and keeping up with state and federal regulators has, over the past 30 years, helped Monterey stand out. The critical importance of this has let customers know they are in good hands, working with a company that has the utmost respect for the mitigation of consumer complaints.

“Compliance is absolutely essential to be a successful business in our industry,” said John Owens, executive vice president of Monterey. “The compliance and regulatory landscape is constantly changing, and it remains a critical task for us to stay current and ahead of potential changes. As such, our Compliance Committee meets regularly to review state and federal regulations, upcoming changes, trends, among others. Additionally, we use multiple external sources and advice to provide additional guidance on upcoming regulatory changes. The companies that work with us want to be confident in our ability not only to maximize the performance of their financing program, but also to ensure that there is no additional legal exposure or brand risk for them. . ”

Many industries have faced considerable challenges over the years. Monterey’s proven ability to ensure compliance standards and the recovery of its client portfolios helps deliver top-notch revenues essential for continued success. Overall, Monterey is proud to say that they have provided a bridge, working with consumers and businesses to find debt collection practices that show empathy and understanding for all parties.

Monterey Financial Services is a trusted leader in loan servicing, bad debt collection and consumer finance, with over thirty years of service. Contact Monterey for information here or call 1-800-456-2225.


About Monterey Financial Services
Monterey’s Mission Statement: To empower every business to optimize sales growth and cash recovery. Monterey Financial Services has built a reputation for unparalleled customer service, developing tailor-made capital solutions for businesses selling products and services to consumers. Solutions are designed to meet the needs of customers, whether they bundle Monterey services or use what meets their specific needs. With services such as consumer credit, option-to-buy lease finance, loan servicing, custodial services, and bad debt collections, customers have the opportunity to take advantage of consumer receivables. of all credit classifications and all stages of the receivables lifecycle. With industry-leading results, Monterey remains committed to combining the best technology with its talented staff to achieve a primary goal for its clients of optimizing portfolio performance. For more information, please visit the company’s website at www.montereyfinancial.com.

Jessica kopach
Anderson PR
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