Mastercard, WhatsApp Team on Extended Travel

With travel and travel spending on the rise, MasterCard is expanding its travel and lifestyle platform, the company announced Thursday, June 23.

According to a Press releasethe expansion comes in the form of new services that include a partnership with WhatsApp, COVID-19 alerts and access to airport lounges during flight delays.

Mastercard Travel & Lifestyle Services is a travel planning and booking platform that provides the company’s World and World Elite cardholders with access to exclusive guarantees, amenities and upgrades, as well as concierge service and offers and entertainment from travel brands.

The expanded version of the platform now offers a WhatsApp service, allowing members to message lifestyle managers about travel and concierge requests from their phones.

“Many of us look forward to the chance to satisfy our love of travel, but it can be stressful planning a trip with so much uncertainty about what the trip will be like,” said Stephanie Meltzer-PaulExecutive Vice President, Global Loyalty.

“At Mastercard, we’re here to support every step of the journey – from planning and booking to transportation and destination experiences – so travelers can focus on what really matters. After two years of disruptions, we know that the time spent with our loved ones is truly priceless.

Read more: Connected travelers get parallel ordering of restaurant reservations

The news comes a day after hospitality industry reservations platform OpenTable announced it was expanding its offerings globally through a partnership with Inline, a software company that offers online reservations and table management at East Asian restaurants.

“Inline has quickly established a leadership position in select Asian markets and is expanding across the region,” OpenTable CEO Debby Soo said in a press release. “We are thrilled to partner with them as we expand OpenTable’s presence in the Asia-Pacific region.”

The partnership provides access to reservations and ordering at area restaurants to OpenTable users and gives customers of Inline’s restaurants a way to reach that user base.


About: Results from PYMNTS’ new study, “The Super App Shift: How Consumers Want To Save, Shop And Spend In The Connected Economy,” a collaboration with PayPal, analyzed responses from 9,904 consumers in Australia, Germany, UK and USA. and showed strong demand for one super multi-functional app rather than using dozens of individual apps.

We are always looking for partnership opportunities with innovators and disruptors.

Learn more